The knowledge gap

Another way to bypass the effects of the forgetting curve in employee education is to build learning experiences. For example, an employee would need to be able to demonstrate and apply specific behaviors before learning something else. This type of information “stacking” creates a strong foundat...

Mastering something goes beyond the idea of knowing that something theoretically. As knowledge is incomplete without experience, so is conceptual understanding unsatisfactory without practice.

Therefore, taking steps into a practical direction, doing something rather than just readin...

The idea that we need everyone on board before taking action in the workplace prevents teams from shifting from 'discussion' to 'doing.'

'Doing' is often framed in terms of proving and performing. But if we frame 'doing' in terms of improving and learning, people will be less incl...