Crisis Management
Principles of crisis management:
- No matter how hard you try to contain it, your crisis will get bigger and deeper than you think.
- There is no such thing as a secret in this world.
- Your handling of the crisis will be portrayed in the worst possible light.
- There will be changes in processes and people within your company because of your crisis.
- Your company will survive its crisis, and become better and stronger having done so.
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