Trust isn’t something that can be touched, but it’s actually a business asset that’s created to provide economic value. When there’s more trust, the quality of work increases while the costs decrease automatically.

Trust is seen as a hidden variable in companies and whether it’s low or ...

Ever heard the phrase, “What goes up must come down”? That’s regression to the mean in action. It’s a fancy way of saying life naturally balances itself out—highs and lows won’t last forever. A winning streak will eventually end, and a bad day? It’ll pass, too.

A few examples:

• "I got lucky or it was a fluke"
• "I’m a good actor, I fooled them"
• "It’s because they like me, they’re being polite, or it’s a social courtesy"
• "It sounds more impressive than it is"
• "I had a l...