Choose Boredom Carefully

Use words that will help people understand what you’re trying to say rather than words that are confusing or distracting.

Avoid using jargon, idioms and obscure metaphors.

1. Methanol and 1-propanol are toxic only ethyl alcohol and isopropanol (also known as 2-propanol) are acceptable alcohols in hand sanitizer.
2. Other type...

Knowing that you are being heard is one of the experiences most likely to cement a feeling of connection to another. 

Use a technique called “active listening” - a form of listening in which you acknowledge that you understand what is being said.