4. Master the Art of Observation

To master the art of reading and become an expert reader, you must begin thinking about reading beyond the basics of what you learned in school, and instead, start to see it for the extraordinarily complex, multi-dimensional skill that it is.

There’s no bet...

• Speak slowly. Visualize the slow, emphatic tone of a judge delivering a verdict.
• Pause. Those who show confidence often pause for a second or two between sentences.
• Drop intonation. Lowering the tone of your voice at the e...

Observing and chatting with colleagues helps us gain valuable knowledge. Employers recognize how important it is to enable workers to learn from each other, on an ongoing, informal basis.

Popular learning models have tended to suggest that 20% of our learning about a job co...