Don't just listen to reply - listen to understand. Reflect back what you hear to confirm comprehension.
🔹"Listening is not just waiting for your turn to talk - it is actually absorbing what is being said."
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Authors: Lee Harrington & Mollena Williams
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Similar ideas to The Power of Active Listening 👂
Means to fully concentrate on what is being said rather than passively absorbing it.
It's not just remembering the content of what was said, but using empathy and seeking to understand the complete message, including the emotional tones conveyed. It builds rapport, understand...
Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.
The ideal balance is to listen 60 percent and speak 40 percent of the time.
There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we're being told.
Our attention should be on the speaker and when we get the urge to say something, we stop this ...
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