"Level 5 leaders are a study in duality: modest and willful, humble and fearless. To quickly grasp this concept, think of a paradoxical mix of extreme humility and professional will. They are ambitious, to be sure, but their ambition is first and foremost for the institution, not for themselves."
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Jim Collins and his research team embarked on a rigorous study to understand how some companies make the leap from being merely good to achieving sustained greatness. Good to Great unveils the key principles that differentiate these exceptional organizations...
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Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company. It’s not that Level 5 leaders have no ego or self-interest. Indeed, they are incredibly ambitious— but their ambition is first and foremost for the institution, not themselves.
Researchers studied whether customer service employees were more productive under narcissistic or humble leaders.
The least effective bosses were narcissists. Humble bosses were a bit more productive. But the best leaders were a combination: the humble narcissists.
We seem to want leaders who are charming and entertaining, but a stand-up comedian is not the same as an effective leader.
The best leaders are humble rather than charismatic, to the point of being boring.
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