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This foundational chapter establishes the central thesis: being good is often the barrier to becoming great. Collins argues that many companies settle for being good and never achieve their full potential for greatness.
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"We wondered what it would take to transform a good company into a great one, and how organizations could sustain that greatness for decades."
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"Few companies attain lasting greatness. And we don't mean simply big companies, or powerful companies. We mean great companies—those that have made a durable impact on the world."
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"Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice, and discipline."
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Collins introduces the concept of Level 5 leaders – a paradoxical blend of personal humility and professional will. These leaders channel their ego away from themselves and towards the larger goal of building a great company.
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"Level 5 leaders are a study in duality: modest and willful, humble and fearless. To quickly grasp this concept, think of a paradoxical mix of extreme humility and professional will. They are ambitious, to be sure, but their ambition is first and foremost for the institution, not for themselves."
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"Level 5 leaders look out the window to apportion credit—even blame—to factors outside themselves. When things go poorly, however, they look in the mirror, accepting full responsibility, without blaming bad luck, incompetent people, or other external factors."
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"The good-to-great companies all had Level 5 leadership at the time of the transition. Without exception. We were so struck by the universality of this finding that it became one of the pivotal concepts in the entire study."
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This chapter challenges the conventional wisdom of setting a vision and then finding people to implement it. Good-to-great companies prioritize getting the right people on the bus (and the wrong people off) and the right people in the right seats before deciding where to drive it.
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"If you have the right executives on the bus, they will do everything in their power to build a great company, not because of what they will 'get' for it, but because they simply cannot imagine settling for anything less. Their moral code requires excellence for its own sake..."
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"If you have the right people on the bus, the problem of how to motivate and manage people largely goes away."
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"Those who build great companies understand that the ultimate throttle on growth isn't markets, or technology, or competition, or products. It is one thing and one thing only: the ability to get and keep enough of the right people."
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Good-to-great companies face reality head-on, no matter how harsh. They create a culture where the truth is heard, yet they maintain unwavering faith that they will ultimately prevail. This is known as the Stockdale Paradox.
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"You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, AND at the same time, you must have the discipline to confront the most brutal facts of your current reality, whatever they might be."
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"Leading with questions, not answers" is a key practice in confronting the brutal facts"
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"Productive change begins when you confront the brutal facts"
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"The moment a leader allows himself to become the primary reality people worry about—rather than reality being the primary reality—you have a recipe for mediocrity, or worse."
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This chapter introduces the Hedgehog Concept, a simple, crystalline understanding of the intersection of three circles: what you can be the best in the world at, what drives your economic engine, and what you are deeply passionate about.
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"Good-to-great companies are like hedgehogs; they know one big thing and they stick to it. The comparison companies are like foxes; they know many things and their thinking is scattered."
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"The Hedgehog Concept is not a goal, a strategy, or an intention—it is an understanding. It is an understanding about what your organization can be the best in the world at, and equally important, what it cannot be the best in the world at."
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"Getting your Hedgehog Concept is an inherently iterative process, more akin to turning a flywheel (pushing it one turn at a time) than hitting a light switch."
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Good-to-great companies foster a culture of discipline, characterized by disciplined people, disciplined thought, and disciplined action. This doesn't equate to tyranny but rather a consistent framework within which individuals take responsibility.
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"A culture of discipline involves a paradoxical blend of freedom and responsibility. They give people freedom and autonomy within a clearly defined framework of responsibilities. They hire self-disciplined people who are willing to go to extremes to fulfill their responsibilities."
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"When you have disciplined people, you don't need hierarchy. When you have disciplined thought, you don't need bureaucracy. When you have disciplined action, you don't need excessive controls."
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"The good-to-great companies weren't run by lone geniuses with brilliant ideas; they were led by 'corporate monks' who rigorously applied a simple framework."
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Technology, while important, is not the primary driver of good-to-great transformations. Instead, great companies use technology as an accelerator of momentum, once they have a clear Hedgehog Concept and a disciplined culture.
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"Good-to-great companies never used technology as the primary means of igniting a transformation. Yet, paradoxically, they were pioneers in the application of carefully selected technologies."
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"The key question about any technology is, Does this fit directly with our Hedgehog Concept? If yes, then we need to become pioneers in its application. If no, then we can afford to be followers, or even ignore it completely?"
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This chapter contrasts the steady, incremental progress of good-to-great companies (the Flywheel effect) with the inconsistent, reactive approaches of comparison companies (the Doom Loop). Greatness is achieved through consistent pushing in the same direction.
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"Good to great comes about by a cumulative process—step by step, action by action, decision by decision, turn by turn of the flywheel—that adds up to sustained and spectacular results.
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"The comparison companies frequently tried to skip right to breakthrough.
They would launch radical new programs—often with great fanfare and hoopla—that would fail to ignite a sustained transformation.
Instead of a quiet, deliberate process of figuring out what needed to be done and then simply doing it, the comparison companies would lurch back and forth, failing to build any sustained momentum."
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"Imagine pushing a giant, heavy flywheel. It takes a tremendous effort to get it to budge at all. But if you keep pushing in a consistent direction, turn after turn, it builds momentum—faster and faster—until at some point, it flies forward almost of its own accord."
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IDEAS CURATED BY
CURATOR'S NOTE
Jim Collins and his research team embarked on a rigorous study to understand how some companies make the leap from being merely good to achieving sustained greatness. Good to Great unveils the key principles that differentiate these exceptional organizations...
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Curious about different takes? Check out our Good to Great Summary book page to explore multiple unique summaries written by Deepstash users.
Different Perspectives Curated by Others from Good to Great
Curious about different takes? Check out our book page to explore multiple unique summaries written by Deepstash curators:
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