Chapter 6: Deep Listening

Distractions and triggers do not bother a mindful listener, who is non-judgmental, compassionate and self-aware about any possible reactions.

To practice mindful listening, one needs a partner to practice, and about two minutes. As the partner starts to talk, the listener listens activ...

This constant, low-grade sense of urgency can impede genuine communication. 
Mindful listening - focused attention to what another person is saying, without judging or having an agenda - is a foundational skill that is rarely practised anywhere.

It's when we are fully present with what we’re hearing without trying to control it or judge it. 

We let go of our usual assumptions and we listen with respect to precisely what is being said.