<ul><li>Innovation seems too expensive until someone else has a breakthrough.</li><li>Design thinking gives you a reliable, low-cost and low-risk way to start innovating.</li><li>Innovate by tapping into your customers’ emotions.</li><li>Use innovation tools to keep innovation moving from idea to market.</li><li>The “who” of innovation is as important as the “how.”</li><li>Encourage communication and alignment across your organization with strategic planning.</li></ul>

No-Excuses Innovation

“At the extreme, renewal by way of breakthrough innovation redefines the nature of competition.”“Innovation is all about increasing the net present value of your business. If you are serious about financial and operational sustainability, the argument that it reduces profits does not hold.”

Innovation seems too expensive until someone else has a breakthrough

Successful small and medium-sized mature enterprises combine four qualities:<ol><li>Optimization of your production processes using tools like lean six sigma.</li><li>Incremental innovations, such as improvements to your existing product line or expansion to new markets.</li><li>Innovations related to product platforms, such as the development of a base product that has qualities that make its market share defendable and that you can use to develop spin-offs that drive conversions.</li><li>Breakthrough innovations that change the paradigm and shift the basis of competition. </li></ol>

Design thinking involves a series of concrete activities:<ul><li>Come up with as many ideas and potential solutions as possible – Aim for volume.</li><li>Use empathy to understand the user’s point of view – To come up with the most relevant ideas, do a deep dive into the user’s experience and emotions.</li><li>Embrace creative risk-taking – In order to get to a breakthrough, you have to be open to making mistakes.</li><li>Iterate through rapid prototyping and testing – The best way to manage risk is to do multiple low-cost tests with real users.</li></ul>

Design thinking gives you a reliable, low-cost and low-risk way to start innovating

“Design is a way to build an experience around the user.”While it is common to focus on customers’ needs, if you want them to want your product, you have to appeal to their emotions. Products with good emotional design are understandable and easy to use. They answer the customer’s most pressing questions: what, why, where, when, who and how. If you are not appealing to your customers’ emotions, you are left competing strictly on price, forcing you and your competitors to accept narrower and narrower margins.

Innovate by tapping into your customers’ emotions

<ul><li>The “phase-gate” process divides idea development activities into phases – Each “phase” represents an incrementally larger investment, separated by “gates” where you make a formal decision about whether to continue</li><li>“Lean innovation” reduces wasted resources by testing the “minimum viable product” – Find the simplest, fastest, cheapest version of a product concept that you can test with lead customers and then do so on a small scale</li><li>“Open innovation” lets you outsource certain aspects of innovation</li><li>“Product and technology road maps” help you communicate your innovation options to your customers</li></ul>

Use innovation tools to keep innovation moving from idea to market

To do this, make sure you identify, develop and work with the serial innovators in your business:<ul><li>Serial innovators engage with problems with curiosity and possess a drive to understand the problem deeply and look beyond the first or most obvious solution</li><li>They work tenaciously on projects and delve deeply into the customer’s point of view and needs</li><li>They keep in mind that they need to bring ideas to market.</li><li>They see the value in other people and enlist their strengths in the pursuit of their goals</li><li>They work non-linearly: Innovators are always ready to backtrack and reconsider earlier steps</li></ul>

The “who” of innovation is as important as the “how.”

Your strategy connects your vision to your day-to-day activities. There are, broadly, two types of strategies:“Market share” strategies increase economies of scale by growing your share of the market. You can do this by differentiating your product, lowering its cost or entering a new, unoccupied niche.“Synergy” strategies increase economies of scope by expanding into different products or markets with activities that can share resources or expertise.

Encourage communication and alignment across your organization with strategic planning

Objective-based planning is a strategic planning method that lets you model the relationship of every level of your organization to your organization’s objectives:<ul><li>Objectives define the overarching direction of your organization.</li><li>Goals are “steppi​​​ng stones” towards your objective.</li><li>Strategies are what you choose to focus on to achieve your goals.</li><li>Measures are the quantitative benchmarks that allow you to determine the effectiveness of your strategies.</li><li>Tactics are the fine-grained, short-term actions you take as part of your strategies.</li></ul>

Organizational Alignment

Objective-based planning uses a cascading structure: As you move down the organizational structure to smaller teams and individuals, the strategies of the level above become the objectives of the level below.

Strategies for Small and Medium-Sized Mature Enterprises

The case for innovation and a clear, targeted strategy for planning and implementation that will help small- and medium-sized mature enterprises (SMMEs) thrive through reinvention and renewal. In contrast to large companies, SMMEs are on their own to win or lose in the marketplace. They may lack the relative economies of scale and scope, available to large companies, to understand and invest in innovation. Often they are in a position of sustained disadvantage with no perceived path of renewal. As SMMEs approach maturity, it is common for them to choose to only maintain what they believe to be the safety of maturity attained rather than to opt for a strategy that also includes constant reinvention and renewal. But as Bruce A. Vojak and Walter B. Herbst argue, this path of seemingly least risk and least resistance can be the most detrimental to the company in the long run. The real risk is to not innovate. No-Excuses Innovation makes the case to owners, advisors, executives, and leaders—as well as those in the trenches—of the value of innovation: why it's worthy of investment and what it can do for the health and longevity of a company. This book also details how innovation, and thus reinvention and renewal, can be most effectively and efficiently implemented. With case studies and narrative examples drawn from their time in industry and the academy, the authors present a valuable strategy guide specific to SMMEs and to one of the biggest existential dilemmas they encounter.

strategy

Strategy

communication

Communication

Bruce Vojak

Walter Herbst

Customer service representatives play a key role in company success by directly helping customers.Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit. In this role, you'll find career opportunities in almost every industry.

Customer Service Representative 

Specific duties will vary depending on the company and industry where you work, but they may include:<ul><li>Answering customer questions about the company, products, or services</li><li>Resolving customer complaints</li><li>Directing customers to the right department or supervisor </li><li>Taking orders or processing payments</li><li>Making changes to customers' accounts</li><li>Handling returns and exchanges</li><li>Addressing billing concerns</li><li>Keeping records of customer interactions</li><li>Selling products and services</li></ul>

Duties Of Customer Service 

<ol><li>Develop your workplace skills.</li><li>Build your computer skills.</li><li>Consider certification.</li><li>Train for a particular industry.</li><li>Take a communication course.</li><li>Practice for your interview. </li></ol>

6 tips for customer service representative

What are some hidden things which should be known to others:<ul><li>CSR should not customer say any bully or wrong things even if the customer is saying</li><li>CSR should know that customer is good and because of them business is running</li><li>The whole call is being recorded of the conversation between CSR and customer but it is for quality purpose and not with the perspective of customer talking</li><li>CSR should do finish their conversation in less minutes if they take more minutes they will hear from their seniors (TL, Manager)</li><li>CSR cannot be silent on call by any chance if they do that is fatal call</li></ul>

Hidden Parts

<ul><li>CSR should not give misinformation or should not forget to give any information if they do they will get ZTP(Zero Tolerance Policy)</li><li>CSR should be intended on call with smile and should be active on call everytime</li><li>CSR should maintain their volume calm and not too fast or slow</li><li>CSR should understand the product before making understand to others</li></ul>

Other Points

Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit.

corporateculture

Corporate Culture

technologyandthefuture

Technology & The Future

computerscience

Computer Science

meditation

Meditation

What Does a Customer Service Representative Do? 

<ul>
<li>𝐍𝐨 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐢𝐬 𝐩𝐞𝐫𝐟𝐞𝐜𝐭.</li>
<li>𝐄𝐯𝐞𝐫𝐲 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐡𝐚𝐬 𝐢𝐭𝐬 𝐮𝐩𝐬 𝐚𝐧𝐝 𝐝𝐨𝐰𝐧𝐬. </li>
<li>𝐓𝐡𝐞 𝐨𝐧𝐞𝐬 𝐰𝐡𝐨 𝐦𝐚𝐤𝐞 𝐢𝐭 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐨𝐧𝐞𝐬 𝐫𝐞𝐚𝐥𝐥𝐲 𝐢𝐧 𝐥𝐨𝐯𝐞.</li>
</ul>

𝐀𝐦𝐚𝐳𝐢𝐧𝐠 𝐅𝐚𝐜𝐭

𝐀𝐦𝐚𝐳𝐢𝐧𝐠 𝐅𝐚𝐜𝐭 𝐭𝐡𝐚𝐭 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐤𝐧𝐨𝐰...

personaldevelopment

Personal Development

mentalhealth

Mental Health

loveandrelationships

Love & Relationships

leadershipandmanagement

Leadership & Management

𝐀𝐦𝐚𝐳𝐢𝐧𝐠 

As children, we have the ability to empathize and be attuned to others. As we get older, however, we become more self-centered and less observant of others.

The Theory Of Mind 

Improving social skills is a matter of turning that around and realizing that social skills are our sensitivities to the psychologies, moods, and experiences of others.You need to be aware when you’re not paying attention and when you’re projecting your own ideas, thoughts, and emotions on other people.

Social Skills

While other people are talking, we often focus on what we want to tell them rather than what they’re saying. This is because we tend to find ourselves more interesting than what other people have to say.To overcome this and improve your social skills, you need to flip that mentality around and start thinking that the other people are actually fascinating.

The Reason We Don’t Listen To Other People

To start finding others more interesting, tell yourself that you don’t really know them and try to find out something new about them that you never understood or saw before.Start paying more attention to their non-verbal communication, be attuned to their emotional cues, and get them to talk about their childhood and passions.

Becoming More Interested In Others

Imagine there is a person watching a movie. This person is usually you and watching your own movie.When you’re interacting with others, you are essentially being invited into their movie theater to watch their movie.However, most people often pull out their phones and secretly watch their own movie at the same time. We assume the other person won’t notice, but they do.The key to becoming a better listener is to learn to put down that phone and become fully immersed in what you’re there to see, as if you’re watching a jaw-dropping, award-winning movie in an actual theater.

The Visualization Exercise

<ul><li>You will have less drama.</li><li>You will have less arguments.</li><li>You will have less conflicts.</li><li>You will find yourself naturally asking the right questions.</li><li>You will be genuinely curious about others.</li><li>You will stand out and be more appreciated.</li><li>You will be memorable.</li><li>People will want to interact with you more often.</li></ul>

Benefits Of Becoming Attuned To Others

Here’s a summary of Improvement Pill’s video on how to be more likable.

Sponsored By Morning Brew: Become smarter in 5 minutes by signing up for free today http://cen.yt/mbimprovementpill3 Check Out The Full Robert Greene Interview: https://www.youtube.com/watch?v=a9i1lsRmeFs Sign Up For My Weekly Newsletter (Get A Free Mini-Course): http://improvementpill.net/programs If you're wondering how to be a likeable person or how to become more likeable in general, then you've come to the right place. In this video you'll hear some insights from Robert Greene on the subject of likeability. Then I'll show you another way of looking at it - and hopefully this helps you make more friends and build deeper relationships down the line. Tamed Course (FREE Habit Building Course): https://youtu.be/m8JjuyRIxOg BeeFriend Course (FREE Social Skills Course): https://www.youtube.com/watch?v=sHfGgOfmbx4&list=PLE_vQWWxgaiHbUFDuNnqxfui3lrE2jjwO&index=1 Otter Half Course (FREE Dating Advice For Men/Women Course): https://www.youtube.com/watch?v=X192TfMLIHU&list=PLE_vQWWxgaiFgkO0OkThMgAEUChL_NQ8y&index=3&t=0s The Online Business Playlist (will be gradually adding to this over time): https://www.youtube.com/watch?v=2e7ONbUG58o&list=PLE_vQWWxgaiGds5wLnOr2Db3Oncmt6F5U&index=3&t=0s For Business/Animation Job Inquiries: Email Me At ImprovementPill@Gmail.com Theory Of Mind: (00:00) What Happens When We Grow Up: (00:32) You NEED to be aware of this: (01:12) The Reason We Don't Listen To Other People: (01:48) Simple Visualization Exercise: (03:01) Full Robert Greene Video: (04:40) Watch To Support The Channel! (04:53)

Understand yourself and those around you.

psychology

Psychology

videos

Videos

Sponsored By Morning Brew: Become smarter in 5 minutes by signing up for free today http://cen.yt/mbimprovementpill3

Check Out The Full Robert Greene Interview: https://www.youtube.com/watch?v=a9i1lsRmeFs

Sign Up For My Weekly Newsletter (Get A Free Mini-Course): http://improvementpill.net/programs

If you're wondering how to be a likeable person or how to become more likeable in general, then you've come to the right place. In this video you'll hear some insights from Robert Greene on the subject of likeability. Then I'll show you another way of looking at it - and hopefully this helps you make more friends and build deeper relationships down the line. 
 
Tamed Course (FREE Habit Building Course): https://youtu.be/m8JjuyRIxOg 

BeeFriend Course (FREE Social Skills Course): https://www.youtube.com/watch?v=sHfGgOfmbx4&list=PLE_vQWWxgaiHbUFDuNnqxfui3lrE2jjwO&index=1 

Otter Half Course (FREE Dating Advice For Men/Women Course): https://www.youtube.com/watch?v=X192TfMLIHU&list=PLE_vQWWxgaiFgkO0OkThMgAEUChL_NQ8y&index=3&t=0s 

The Online Business Playlist (will be gradually adding to this over time): https://www.youtube.com/watch?v=2e7ONbUG58o&list=PLE_vQWWxgaiGds5wLnOr2Db3Oncmt6F5U&index=3&t=0s

For Business/Animation Job Inquiries: Email Me At ImprovementPill@Gmail.com

Theory Of Mind: (00:00)
What Happens When We Grow Up: (00:32)
You NEED to be aware of this: (01:12)
The Reason We Don't Listen To Other People: (01:48)
Simple Visualization Exercise: (03:01)
Full Robert Greene Video: (04:40)
Watch To Support The Channel! (04:53)

Taken like a multi-vitamin...but for your mind. 
Improvement Pill is dedicated towards conveying important ideas to those who are willing to change. 
Each video is designed to inspire, motivate, or teach you something that can change your life. 

Our Website:
http://www.improvementpill.net

Check Out My New FREE Course (The Art Of Storytelling): https://skl.sh/ImprovementPill

Tamed Course (FREE Habit Building Course): https://youtu.be/m8JjuyRIxOg 

BeeFriend Course (FREE Social Skills Course): https://www.youtube.com/watch?v=sHfGgOfmbx4&list=PLE_vQWWxgaiHbUFDuNnqxfui3lrE2jjwO&index=1 

Dating Advice For Men: https://www.youtube.com/watch?v=X192

DISCLAIMER: We are not certified health professionals, financial advisors, or therapists.
All of the content presented in videos on this channel are for informational purposes ONLY!




Improvement Pill

How To Be More Likeable - (ft. Robert Greene)

Attached. The New Science Of Adullt Attachment And How It Can Help You Find – And Keep – Love

Attached.

There is a certain very interesting book contributed to by neuroscientists Amir Levine and Rachel Heller entitled "Attached. The New Science Of Adult Attachment And How It Can Help You Find - And Keep - Love". The human brain is programmed to seek and need to receive support from others. As it turns out, we need to feel a sense of security in the bonds we form, whether they are formed in the context of friendship, family, or love.

I felt the fear of losing someone special and in the end I lost, but I survived! And I'm still alive!

While many of us may not like the term used next, there is a clear record at the neural level that humans are emotionally dependent. This does not mean, however, that we need to see this dependence as entrapment by another person or group of people. We are talking about our need to be loved, to be respected, and to feel that we can count on another person.

Let those who do not deserve you lose you

We all know very well that the success of a relationship depends on many factors. One of them is undoubtedly the ability to support each other and the ability to accept help. If one of these skills fails and the needs of the partner are pushed to the background, the relationship begins to weaken and lose its value.

Let the one who uses love in foul play lose you

In the book cited earlier, neuroscientists Amir Levine and Rachel Heller point out that emotionally immature people tend to treat love like a game. They have a profile of people who respond only to what the moment brings, to the immediate reward, and to the opportunity to satisfy their res.

Those who truly love don't play games

We should not forget that emotional maturity is also defined by our ability to observe reality, as well as by our ability to behave appropriately in certain situations.

“Over a decade after its publication, one book on dating has people firmly in its grip.” —The New York Times We already rely on science to tell us what to eat, when to exercise, and how long to sleep. Why not use science to help us improve our relationships? In this revolutionary book, psychiatrist and neuroscientist Dr. Amir Levine and Rachel Heller scientifically explain why why some people seem to navigate relationships effortlessly, while others struggle. Discover how an understanding of adult attachment—the most advanced relationship science in existence today—can help us find and sustain love. Pioneered by psychologist John Bowlby in the 1950s, the field of attachment posits that each of us behaves in relationships in one of three distinct ways:    • Anxious people are often preoccupied with their relationships and tend to worry about their partner's ability to love them back    • Avoidant people equate intimacy with a loss of independence and constantly try to minimize closeness.    • Secure people feel comfortable with intimacy and are usually warm and loving. Attached guides readers in determining what attachment style they and their mate (or potential mate) follow, offering a road map for building stronger, more fulfilling connections with the people they love.

books

Books

scienceandnature

Science & Nature

Dr Amir Levine, MD, is an adult, child and adolescent psychiatrist and neuroscientist. He has been conducting neuroscience research at Columbia University, New York, for several years under the mentorship of Nobel Prize laureate Eric Kandel.

Amir Levine

Rachel Heller is an accomplished writer whose work has resonated with readers around the world. Rachel Heller has published several books that explore a range of topics, from fiction to nonfiction, and has received critical acclaim for the ability to weave compelling narratives. Rachel Heller's writing style is known for its depth and authenticity, and has earned quite a loyal following of readers.

Rachel Heller

Attached

Some obvious truths that are rarely acknowledged

Obvious Truths

Sometimes a simple “Hi” can be the beginning of next 3 years of trauma, so reply carefully

Deleting your social media is one of the easiest ways to make people forget you exist.

A good person doesn’t always equal good relationship.

Unless your name is Google, then you don’t need to know everything

If it drains you, it’s not for you

Sometimes no reaction is the best option

Make someone smile every day, but never forget that you are someone too:)

habits

Habits

entrepreneurship

Entrepreneurship

creativity

Creativity

artsandculture

Society, Arts & Culture

Psychological Counseling 

A Guide to Reading Body Language and Improving Your Communication Skills.Reading body language is an important skill that can help you understand people's emotions and intentions. Here are some key points to keep in mind.

Beyond Words

<ul><li>Nonverbal cues make up the majority of communication.</li><li>Paying attention to body language can help you better understand people's feelings and intentions.</li><li>Understanding body language can help you communicate more effectively.</li><li>Different cultures may have different body language cues.</li><li>Body language is not always a reliable indicator of someone's emotions or intentions.</li></ul>

The Art Of Reading Body Language 

<ol><li>Smile</li><li>Eye contact</li><li>Posture</li><li>Gestures</li><li>Tone of voice</li></ol>

5 Ways to Read Positive Body Language

<ul><li>A genuine smile involves both the mouth and the eyes.</li><li>A genuine smile can indicate happiness or friendliness.</li></ul>

Smile

<ul><li>Eye contact can indicate confidence and interest.</li><li>Avoiding eye contact can indicate shyness, anxiety, or deception.</li></ul>

Eye Contact

<ul><li>Good posture can indicate confidence and assertiveness.</li><li>Slouching can indicate low confidence or lack of interest.</li></ul>

Posture

<ul><li>The tone of voice can convey emotion and attitude.</li><li>A monotone voice can indicate boredom or disinterest.</li></ul>

Tone of Voice

<ol><li>Crossed arms and legs</li><li>Frowns and scowls</li><li>Avoidance or intense staring</li><li>Fidgeting or nail-biting</li><li>Sudden shifts in behavior</li></ol>

5 Ways to Read Negative Body Language

<ul><li>People who cross their arms or legs are usually trying to create a barrier between themselves and others.</li><li>This can indicate discomfort, defensiveness, or a desire to keep a distance.</li></ul>

Crossed arms and legs

<ul><li>Negative emotions such as anger, frustration, or sadness are often reflected in the face.</li><li>Watch out for frowns, scowls, or pursed lips, which can indicate displeasure or disapproval.</li></ul>

Frowns and scowls

<ul><li>Eye contact is an important part of communication, but it can also be a source of discomfort or deception.</li><li>Avoidance of eye contact can indicate shyness or lack of confidence, while intense staring can be a sign of aggression or intimidation.</li></ul>

Avoidance or intense staring

<ul><li>When people are nervous or anxious, they may engage in repetitive behaviors such as fidgeting or nail-biting.</li><li>These gestures can indicate discomfort or uncertainty, and may be a sign that the person is not being entirely truthful.</li></ul>

Fidgeting or nail-biting

<ul><li>People's body language and tone of voice can change quickly in response to stimuli or situations.</li><li>Watch out for sudden shifts in behavior, such as a change in posture, tone of voice, or facial expression, which can indicate discomfort, stress, or even hostility.</li></ul>

Sudden shifts in behavior

Body language can communicate just as much as words, if not more, and learning to read it can help you understand and connect with others on a deeper level.

Have you ever noticed that the expressions on a person’s face don't always align with the words coming out of their mouth? Out only a small percentage of human communication is based on spoken words, while the majority happens via body language. If you can learn to understand how things like eye movements, hand gestures, and body positions relate to people’s emotions, you’ll be able to drastically improve your ability to communicate.


career

Career

humanresources

Human Resources

How to Read Body Language: 10 Ways to Recognize Nonverbal Cues - 2023

Certain behaviors or characteristics that some people might consider untrustworthy in others

Behaviors

Dishonesty: People who lie, cheat, or deceive others are often seen as untrustworthy. It's important to be honest and transparent in your dealings with others

Dishonesty

Unreliability: People who don't follow through on their commitments or consistently let others down can be difficult to trust. It's important to be dependable and reliable in your interactions with others.

Unreliability

Selfishness: People who prioritize their own interests over the needs of others may be seen as untrustworthy. It's important to be considerate and compassionate towards others.

Selfishness 

Lack of integrity: People who don't have a strong sense of personal values or ethics may be seen as untrustworthy. It's important to have a strong moral compass and to act in accordance with your values.

Lack Of Integrity 

Manipulation: People who use manipulative tactics to get what they want may be seen as untrustworthy. It's important to be genuine and straightforward in your interactions with others.

Manipulation 

Ultimately, trust is built over time through consistent and reliable behavior. It's important to surround yourself with people who are trustworthy and to be trustworthy in order to build strong and meaningful relationships.

podcasts

Podcasts

Behavior or Characteristics 

Laughter improves the function of blood vessels and increases blood flow, which can help protect you against a heart attack and other cardiovascular problems.

Never say : I'M just LuckySay: I worked hard to get where I am

What To Say?

Never say: I can't do that Say: I haven't figured it out yet, but I'm willing to do it.

Never say: I'm not sure if this will work, but....Say: I have a plan and I am excited to see how it will play out

Never say: I'm not good enoughSay: I have room for improvement and I am willing to work on myself

Never say: I'm a failureSay: I've had stepbacks, but I'm learning from them and growing as a person

Never say: Nobody likes me Say: Not everyone has to like me, and that's okay

Never say: I'm not smart enoughSay: I have room to learn and grow, and I'm willing to put in the effort to improve my knowledge and skills

Never say: I'm sorry to bother youSay: Do you have moment to discuss

Never say: I don't know if this makes sense Say: Let me know if you have any questions about what I am saying

Never say: I'm not popular enoughSay: I have meaningful connections with people who appreciate and supports me

mindfulness

Mindfulness

teamwork

Teamwork

Communication 

Find 100+ Facts About Communication  - Curated from inspiring sources like Books, Podcasts & Articles - Genuine Insights from like-minded Users like You!

No-Excuses Innovation

What Does a Customer Service Representative Do?

𝐀𝐦𝐚𝐳𝐢𝐧𝐠

How To Be More Likeable - (ft. Robert Greene)

Attached

Psychological Counseling

How to Read Body Language: 10 Ways to Recognize Nonverbal Cues - 2023

Behavior or Characteristics

𝐀𝐦𝐚𝐳𝐢𝐧𝐠

Communication

It's time to Read like a Pro.

It's time to
Read like a Pro.